Rapid Traverse (Online Supplement) - Machining Center Charateristics Survey Results

Rapid Traverse (Online Supplement)

Machining Center Charateristics Survey Results

Edited by Peter Zelinski

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The rankings of machine tool characteristics in the table below indicate the percentage of responses that classified that characteristic at "average importance," or higher.

The tabular data is taken from "The Machining Center Charaterisitcs Survey Results," conducted and published by Bull's Eye Marketing of Fond Du Lac, Wisconsin, an industrial market research company.

Characteristic	% of Respondents Rating Above Average
Machine reliability	96.9
Performance of machinery	96.9
Cutting accuracy	93.6
Availability of replacement parts	91.9
resolves problems in a timely fashion	91.3
Factory service and support	89.7
Ease of operation	82.6
Capabilities of the CNC control	82.2
Local service and support availability	80.7
Ease of maintaining machine	79.6
Documentation provided with the machine	75.5
Cycle time (speed of operation)	73.5
Telephone support	72.7
Warranty items	70.5
Vendor training on machine	68.4
Thermal stability of machine	64.9
Price of replacement parts	59.9
Financial stability of vendor	57.7
Price of machine	56.9
Vendor installation of machine	55.2
Vendor is technological leader	55.1
Past experience with vendor	54.1
Application engineering assistance	48.3
Shop floor programming capabilities	46.8
Quality salespeople	45.7
Machine delivery leadtime	41.2
Provides turnkey solution	31.7
Remote diagnostics	26.4
Worldwide presence	18.8
Vendor offers trade-in policy	16.2
Vendor remanufactures old machines	11.9
Overall looks of machine	7.5
Vendor provides financing	6.1

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