Airing Dirty Laundry
A manufacturer we recently profiled plans to enable customers to track their jobs through the shop floor in real time. Will the benefits of such a policy outweigh the potential pitfalls?
Customers will be able to track movements of parts, such as this locomotive engine,
through the various stages of manufacturing.
Has your company taken any steps to become more transparent, or have customers pressured you in any way to do so? Alternatively, have your expectations for transparency on the part of your own suppliers changed in recent years? Comment below or e-mail me at mdanford@mmsonline.com.
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