Is It Enough?
Are you sufficiently investing in continuous training of seasoned employees?
Our Top Shops benchmarking surveys ask about the amount of formal training shops offer employees each year. Data from the 2012 survey revealed that 45 percent of shops provided less than eight hours of training per employee, 33 percent provided eight to 20 hours, 13 percent provided 21 to 40 hours, and only 9 percent provided more than 40 hours.
These numbers pale in comparison to a manufacturer in Minneapolis that requires that all employees—from president to new hire—complete at least 100 hours of job-related training per year. Learn why.