Emuge (West Boylston, Massachusetts) and Hermle Machine Company (Franklin, Wisconsin) have announced a cooperative effort to streamline customer-specific demonstrations of specialized tooling capabilities. The program includes the placement of a Hermle series C 30 U five-axis machining center at the Emuge technical center in West Boylston, as well as the permanent assignment of a Hermle applications engineer to that facility.
Peter Matysiak, president of Emuge, says a generic demonstration would not be sufficient to show off the capabilities of the company’s taps, milling tools and other products because they are often used in challenging applications involving advanced materials and alloys. “We elected to partner with Hermle because we found that their high standards of precision and performance, especially in five-axis applications, provided the best showcase for our tooling,” he explains.
Additionally, developing pilot demonstrations for each customer would be both expensive and time consuming, Mr. Matysiak says. Rather, the company is creating an extensive library of pre-programmed demonstrations showing the performance of different tooling types in both traditional and advanced materials.
Henry Demers, Hermle applications engineer, says the collaboration between the two companies could redefine the industry’s standard for tooling demonstrations. “By maintaining an inventory of demonstrations that approximate the customer’s part, we can quickly and easily provide a convincing example of our capabilities,” he says. “Following that, if the customer wants us to program and run their specific application, that service is also available.
In addition to the demonstration area, the 1,600-square-foot technical center features extensive displays of tools and sample parts. Immediately adjacent to the facility is a 24-seat training center equipped with the latest communications and computer capabilities for both customer and sales training.