Toolingu.com, a Cleveland-based provider of online manufacturing training, has added a range of services designed to help companies succeed in implementing training programs. “There’s a lot of research out there showing that about 70 percent of companies have training programs that fail after the purchase,” says Jim Kasperik, director of services for Toolingu.com. “Our comprehensive services are designed to avoid this risk by helping companies with better planning and early adoption, and also the right follow-up actions after the training.”
Comprehensive services represent the most detailed service option available from Toolingu.com. Others include core services, optimization services and managed services. Core services are designed to ensure a smooth “kickoff” of a training program with curriculum and account setup, internal marketing and student training. Optimization services assist customers in maximizing the use of training. Managed services help companies monitor student usage, resolve technical issues and report program results. All are designed to work in conjunction with Toolingu.com’s Web-based training but are also customizable to the specific needs of each company.