Exact Software’s JobBoss CRM is said to help organize and simplify the process of maintaining customer relationships. The company says the manufacturing software provides critical tools within key business functions to manage customer interaction.

The software’s benefits include a function that identifies top customers and monitors their activity; gives users insight into quote probability for the next quarter; improves customer service by providing immediate responses to phone inquiries; schedules and monitors sales calls; and organizes and manages virtually all customer interactions.