Access the 2015 Top Shops Benchmarking Executive Summary

This Executive Summary compares survey responses of the benchmarking group with the other shops that participated in our 2015 survey.


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This year marks the fifth edition of our Top Shops benchmarking survey. This 2015 Top Shops Executive Summary compares responses from the benchmarking group with the other shops that participated in the survey. We calculate the results by totaling the points assigned to select survey questions.

As you review this information, consider which practices the Top Shops are leveraging that might be appropriate to implement in your operation. Also, please consider being part of our next survey, which goes live in January 2016. Since 2011, approximately 1,700 shop owners or managers have participated in the survey. Thanks to all who have done so.

For more information about our Top Shops program, visit our Top Shops Zone.