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What Do Leading Shops Do? (In Five Tweets)

Leading machine shops have five things in common. Read Pete Zelinski’s series of tweets, and feel free to add to the list.

Peter Zelinski
Peter Zelinski
Editorial Director, Modern Machine Shop

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At the Twitter address @Z_Axis_MMS, I recently posted this series of tweets:
 
What do leading machine shops do? 5 things in common. Let me know what you’d add to this list, which begins with the next tweet:
 
1- Take the value of people seriously. Give employees resources needed - tools, information, permission - to do jobs as well as they can.
 
2- Spend well. For important capabilities, keep the modernness of equipment high. Challenge staff to realize its potential.
 
3- Be deliberate in looking for waste. At all points of uncertainty in process, provide answers. Challenge employees to find better answers.
 
4- Develop specialties. Get to point of welcoming prototyping, b/c you assume production will come and customer assumes your shop'll do it.
 

5- Care about culture. Honesty a big part of engaging staff. Employees won’t devote themselves if they feel they have to protect themselves. 

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