Workforce Development at a Small Shop, Big Shop

Learn about the tactics a small shop and a large one use to develop and retain their employees.

At this year’s inaugural Top Shops Conference, I moderated a workforce development panel consisting of a diverse group of people. Two of them were Mike Griffith and Reid Leland. Both men face the same problems of growing and retaining new employees, but the difference in scale of their shops means their approaches are a bit different.