Part Buyer Expectations: 2020 Survey Results

Keep up with changing buyer demands

Part buyers are under increasing pressure to reduce costs and are looking to the supply chain to reduce risk and expenses. More than ever, buyers are expecting high-quality customer service, fast quoting, short lead times, and prompt shipping, all without sacrificing the quality of the product. To stay competitive, job shops must satisfy these increasing demands and figure out how to set themselves apart from their local competition, larger manufacturing companies, and huge manufacturing networks. » Watch now.

Watch and Learn

To help job shops understand how to support the changing needs of part buyers, Paperless Parts surveyed more than 400 part buyers on their preferences for finding, selecting, and working with job shops. 

  • How, when, & where buyers look for new manufacturing partners
  • What characteristics a buyer looks for in a ship
  • What expectations buyers have of their supply chain partners
  • How to gauge price sensitivity and upsell where appropriate

Presented by

Jason Ray
Co-Founder and CEO, Paperless Parts

Part Buyer Expectations Report

Follow along through the pages of our Part Buyers expectations report while you watch the webinar recording.