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Big Kaiser Introduces LiveChat Services

Big Kaiser has introduced a LiveChat service to its website, providing real-time chat support during normal business hours and an after-hours message service.

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A screenshot of Big Kaiser's website, showing off the LiveChat service in the lower right-hand corner.

Big Kaiser Precision Tooling has introduced LiveChat, a swift way to directly access the company’s experts through its website.

This service is available from the lower right-hand corner of any page on Big Kaiser’s website. Agents will be available during normal business hours and customers can leave a message after hours for help with questions on topics such as application support, tool presetting, pricing and availability, order status and equipment maintenance.

LiveChat will allow users to save a transcript of their chat for future reference.

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