Through a new business collaboration, the Mexican divisions of machine tool builders DMG and Mori Seiki are offering comprehensive sales, engineering and customer service for both product lines. According to the companies, the collaboration provides the largest single source of machine tool support in Mexico.
Sales staff for DMG/Mori Seiki Mexico are centrally based in Queretaro, while service and parts personnel are located in both Queretaro and Mexico City. The local spare parts supply is supplemented by a $135 million inventory in Dallas, Texas. Users also have access to DMG/Mori Seki University, which offers machine-specific training and other online manufacturing courses in both Spanish and English.