Too many shops grind to a halt the moment that one employee goes on vacation. You know the one: the person who knows every machine inside and out, who spends half the day fixing problems for other people, but still manages to finish their own daily tasks. They become vital to the productivity of the machine shop.
A high proportion of skilled workers are reaching or have already reached retirement age and shops need to learn how to continue functioning as employees retire or move on to other opportunities.
A key factor in building up this resilience to change is documenting the knowledge that skilled employees have developed over time.
Explore the path to a resilient, knowledge-rich future for your shop.
Agenda:
- How tribal knowledge holds you back
- How to start building a library of knowledge
- Storing and sharing information
