Sandvik Materials Technology Launches New e-Commerce System

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The self-service dashboard is automated for instant retrieval of information and quotes.


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Sandvik Materials Technology has launched a comprehensive online e-commerce system, through which existing customers in the United States can check their orders via a sophisticated self-management interface. The new system’s inventory enables users to browse the Sandvik stock range of high-performance materials via an easy-to-use interface which is designed to save time for the customer.

“The new and improved dashboard interface is nothing like our previous e-commerce system. It works as a ‘one-stop-shop’ for customers to see an overview of their account with Sandvik through a comprehensive customer portal,” says Michele Gibson, lean sales specialist, Tubular Products Division, Sandvik.

The self-service interface will enable customers to handle post-sale items, make inquiries, find products, access statistics and quotes, determine order progress, and access paperwork.

“The system is regularly updated so customers can check the inventory for stock and browse and choose from the extensive program,” says Ms. Gibson.


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